One of the most Frequently Asked Questions that we hear at American Factory
Wheel is, What is an OEM Wheel?

OEM means Original Equipment Manufacturer when referring to auto parts.
Those are components that are assembled and installed during the construction of a new vehicle.

Aftermarket parts are made by companies other than the Original Equipment
Manufacturer (OEM). Those aftermarket parts might be installed as
replacements once the car comes out of the factory.

Aluminum wheels - also known as "Alloy" wheels - are built with a blend of aluminum and nickel. Alloy wheels make up the vast majority of wheels today.

Steel wheels are made with an alloy of iron and carbon. they are also heavier and more durable than their aluminum counterparts.

We are often asked the easiest way to know if I have a damaged rim. Some key signs of potential rim damage include:

• Shaking in the steering wheel
• Frequently refilling tires with air

No matter what, American Factory Wheel will repair or replace your wheels so
you can always get back on the road safely and easily.

As a designated essential service to the community, many automotive shops
like ours stay open during shutdowns, like the coronavirus pandemic, to make
sure people who need to drive can still get their wheels repaired, serviced, or replaced.

We know that there are important places you need to travel to, and we are
committed to helping you get there.

• Fed Ex Ground shipping and insurance is: Free (Lower 48 states)
• We do not ship outside the Continental USA.If rush shipping is needed, please contact us for a quote. (actual cost).
• Wheels purchased over the weekend will ship Monday or Tuesday.
• We ship from multiple warehouses and will always ship from the closest warehouse to your location.
  
  

After a used rim is purchased we will send a Photo of the Actual wheel for Approval Via Text or Email before shipping to ensure customer satisfaction. If the wheel is not up to the customer's satisfaction, we will issue a full refund. We guarantee all wheels we sell to be straight with no cracks wheels may have little to no cosmetic blemishes.

In some cases we may have the wheel already refreshed and will ship the same day if not please Allow 2-3 days for Reconditioning and another 4-7 days for the wheel to arrive at your door.

You have 30 days to return or exchange the wheel please return it in the same box with the original packing to insure the wheel does not become damaged, shipping is paid by the customer.

Please notify us right away and we will ship the correct wheel / rim, if the wheel / rim is not available we will give you a full refund, shipping is on us.